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Crowne Plaza Terrigal has won Workplace Health and Safety Hotel of the Year at the 2016 TAA NSW Awards for Excellence last night.
Hotel General Manager Lachlan Walker said “We are very excited to be recognised in this category. Our staff are trained in everything from Crisis Management to Responsible Service of Alcohol. Thank you to the team for bringing this to life daily to ensure that every guest and every member of staff is kept safe and secure.”
The hotel also received a Highly Commended for Outstanding Community Service and Achievement. “The Central Coast is a tight-knit community which pulls together to encourage growth and development, and also in times of need. We are humbled to be part of such a wonderful community and for being able to help, not because we have to, but because we can” said Walker.
Crowne Plaza Terrigal employee, Shay Hansen was awarded Front of House Employee of the Year. Shay has been an integral member of the Front Office Team at Crowne Plaza Terrigal since 2007 and is widely recognised for her work as the champion of the Kid’s Club. Shay is passionate about ensuring our guests have an enjoyable stay at Crowne Plaza Terrigal and has a warm smile and a genuine interest in the guest’s overall satisfaction.
Fungai Mutamba received a Highly Commended for Finance Officer of the Year. She has worked at Crowne Plaza Terrigal for just a little over one and half years and in that time she has demonstrated her commitment, leadership and passion for both the hotel and the wider community by working to increase productivity, assist colleagues to be treated fairly and amongst other things, volunteering for Lifeline.
Crowne Plaza Terrigal was also a finalist in 6 other categories, Regional Superior Hotel of the Year, Regional Restaurant of the Year – Seasalt Restaurant, Bar of the Year Regional Hotels – Lord Ashley Lounge, Best Environmental Practices – Regional Hotels, Conference Hotel of the Year – Regional Hotels and Employee Excellence in Service- Melissa Banwell.
The TAA Awards for Excellence are recognised as the most prestigious hospitality and tourism awards, honoring the achievement of excellence in a wide range of categories in the accommodation industry. Each year the competition gets tougher as the quality of the services and facilities continues to reach even higher standards throughout the accommodation sector.
For more information, visit nsw.tourismaccommodation.com.au/events/taa-nsw-awards-for-excellence.