The IHG Clean Promise

As the world adjusts to new travel norms and expectations, we’re enhancing the experience for you – our hotel guests – by redefining cleanliness and supporting your wellbeing throughout your stay. We have expanded our commitment to cleanliness by:

Using new science-led protocols and service measures by enhancing the IHG Way of Clean
Partnering with industry leading experts Cleveland Clinic, Ecolab and Diversey
Launching a global IHG Clean Promise

These strengthened procedures are designed to give you greater confidence and hotel teams the protection needed.

Rest assured with our IHG Clean Promise.

Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.

When you’re ready to travel again, we’re ready to welcome you.

Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.

Escape to the Central Coast – from home

The IHG Clean Promise

When you’re ready to travel again, we’re ready to welcome you.

Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right.

Escape to the Central Coast – from home

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